For Ukraine refugees: More trains between Frankfurt/Oder and Berlin

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New shuttle services: In addition to eight international long-distance trains from Poland, six trains commute daily – „helpukraine“ ticket is widely used

PhotoCredit: Deutsche Bahn
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Berlin, 3 March 2022 – Deutsche Bahn is setting up a shuttle service between the Frankfurt/Oder border station and Berlin from today. The trains used here will run six times a day. Until now, people from Ukraine have travelled on this route on eight international long-distance trains, each of which travelled via Frankfurt/Oder. The trains used can accommodate a total of around 5,000 passengers. DB is thus doubling the service between the Polish border and Berlin.

In total, refugees can currently use around 40 international long-distance trains to travel to Germany. The refugees can enter via Poland, Austria and the Czech Republic and travel on the German side as far as Berlin, Dresden, Nuremberg and Munich with a Ukrainian passport or identity card without a ticket.For Ukraine refugees: More trains between Frankfurt/Oder and Berlin

New shuttle services: in addition to eight international long-distance trains from Poland, six trains commute daily – „helpukraine“ ticket is widely used.

The „helpukraine“ ticket is available for the onward journey. Around a third of all refugees who arrived in Berlin by train have already used this ticket to reach their destinations in Germany and other European countries. Refugees from Ukraine can obtain the ticket at all DB travel centres and DB agencies. The free ticket is valid for travel on long-distance and local trains to any destination station. It allows refugees to reach their families, relatives and acquaintances throughout Germany. The ticket is also recognised on trains to Denmark, Belgium, France (with ICE, TGV and Thalys trains), Croatia, Poland, the Czech Republic, Austria, Luxembourg, the Netherlands, Switzerland and on Eurocity trains to Italy via the Brenner Pass.  In addition, all local trains throughout Germany can be used free of charge. For local trains, proof of identity (passport/ID card) is sufficient.

Deutsche Bahn also provides information to refugees and relatives via the website bahn.de/helpukraine as well as the customer hotline 030 2970, which DB uses to provide information in several languages.

On the situation in connection with the events in Ukraine, DB continues to maintain a close exchange with the Federal Government, the BMDV and authorities of the Federal Government and the Länder as well as its partner railways in neighbouring countries.

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